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About Gi BPO

At Gi BPO we specialise in advanced outsourcing solutions.

We partner with organisations to manage, optimise, and continuously improve critical business operations, taking full accountability not just for processes, but for the results they generate.

We work side by side with our clients to transform complexity into measurable outcomes, combining people, processes, technologies, and governance into integrated outsourcing solutions that support sustainable growth.

Our operating model

Results first

We manage productivity daily and link remuneration directly to measurable outcomes, ensuring full transparency and accountability.

Operational ownership

We take responsibility for people, tools, and technologies, enabling efficient, fully managed operations.

Long-term partnerships

We work through durable partnerships focused on continuous improvement and long-term value creation.

Clear goals, shared accountability

SLAs and KPIs clearly define objectives, roles, and responsibilities from the outset.

Risk & compliance built in

Strong legal and governance frameworks ensure labour compliance and operational security.

A path to Performance

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Understand & Optimise

We analyse your processes to uncover inefficiencies, risks, and cost-saving opportunities.

Define What Matters

Scope, performance targets, and success metrics are set, to align with your business priorities.

Plan for Impact

Our flexible solutions deliver value by ensuring the right talent at the right cost.

Activate & Scale

Skilled teams, smart tools, and flexible structures are deployed to evolve with your needs.

Refine & Evolve

Ongoing reviews and data-led improvements sharpen operations and keep you ahead of the curve.

Our Impact in numbers

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companies we work with

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outsourcing experts

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countries

Structured by function to deliver across industries

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Logistics & Manufacturing

Operational flow, optimised for performance and cost-efficiency.

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Back Office & Digital

Smarter admin through automation, compliance, and expert control.

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Field Marketing & Sales

On-the-ground brand activation that drives visibility and results.

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We’re part of Gi Group Holding

Gi BPO is part of Gi Group Holding, one of the world’s leading providers of services for the evolution of the labour market. Through our ecosystem of complementary brands – Gi Group, Grafton, Wyser, Jobtome, Tack/TMI, and INTOO – we create sustainable and enjoyable experiences for both candidates and companies. Our comprehensive 360° offering delivers relevant and impactful solutions that address the ever-evolving needs of the world of work.

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Gi Group Holding